Posts

Showing posts from August, 2012

Tertiary Education Quality

What Responsibility Should Academics Take in Shaping the Tertiary Education Experience?
 As I have observed previously, Pears 2010, the view that education is a type of service, or product, and that students are customers, poses serious challenges for all stakeholders in the tertiary education sector. Not least for those charged with "delivering" this service (education).

 I was struck by a comment I heard recently, where the possibility that one might get lower course evaluation results was proffered  as a reason to avoid teaching and learning approaches that might be unfamiliar or challenging for students. The remark was made in relation to the suggestion that student teams should be allocated by teaching staff, rather than allowing students to choose with whom they wish to work,  in order to avoid reinforcing the tendency toward student project cliques.

 This raises a very interesting question for higher education. Should fear of a backlash in the form of poorer student …